锦鲤求职岗位描述
岗位职责
As the Multi License Agreement (MLA) portfolio continues to expand rapidly across GCM, the Regional Marketing & eCommerce Consulting Team is strengthening its capability to support MLA business growth through scalable marketing and ecommerce solutions.
This role serves as the dedicated marketing and ecommerce lead supporting MLA business initiatives, focusing on content governance, digital channel optimization, and new hotel onboarding across Hilton Digital Direct Channels and Branded Stores. The role will partner closely with MLA Commercial Leaders and internal stakeholders to identify opportunities, solve business challenges, and drive scalable solutions that improve content quality, hotel visibility, and portfolio performance.
HOW YOU WILL MAKE AN IMPACT
Your role is important, and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
• Partner closely with MLA Commercial Leaders to identify opportunities and challenges across Hilton Digital Direct Channels and Branded Stores, and develop scalable solutions to improve content quality, operational efficiency, hotel visibility across the MLA portfolio.
• Monitor and improve MLA hotels’ online content quality across Hilton Digital Direct Channels and Branded Stores, ensuring content accuracy, enhanced visibility, and compliance with Hilton brand standards to drive stronger online performance.
• Own the governance framework for MLA new hotel digital onboarding, ensuring all new hotels are launched accurately, on time, and in accordance with Hilton brand standards through scalable onboarding models and operational controls.
How you will collaborate with others:
• Serve as the primary marketing and ecommerce partner for MLA Commercial Leaders.
• Collaborate with cross-functional stakeholders across Marketing & Ecommerce, Martech, New Opening, Data & Analytics, and Technology teams to drive digital optimization and support portfolio expansion initiatives.
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What you will take ownership of:
• Own the MLA Content Governance & Optimization Program, ensuring content accuracy, visibility enhancement, brand compliance across Hilton Digital Direct Channels and Branded Stores.
• Own the MLA New Hotel Onboarding Program, including launch governance, onboarding standards, scalable operating models, and continuous improvement initiatives that support MLA portfolio expansion.
• Proactively reviewing MLA performance and providing recommendations to improve KPI’s
岗位要求
You have these minimum qualifications:
• Bachelor’s degree in Marketing & Ecommerce, Hospitality or a related field.
• Minimum 8 years of experience in hospitality, digital marketing, commercial consulting, franchise support, or related business functions.
• Strong understanding of digital marketing, hotel distribution, direct booking channels, and content governance.
• Strong analytical, communication, and influencing skills.
• Multi-task day-to-day job functions while supporting/solving escalations generated from multiple sources by setting priorities and ensure transparent communication with all stakeholders.
• Understanding the importance of different stakeholders, paired with decision-making skills to determine the best resolution within company guidelines and in the best interest of involved parties.
It would be useful if you have:
• Experience supporting franchise or multi-unit hospitality portfolios.
• Experience in hotel openings, portfolio expansion, or new hotel onboarding programs.
• Experience building scalable operating models, governance frameworks, or transformation initiatives.