Senior Solution Lead - IOP (Delivery) (24-month contract)

Role Introduction

Reports to: Portfolio Solution Manager

Join Cathay as a Senior Solution Lead and play a key role in shaping the future of aviation technology. Partner with business leaders to define strategic solutions, drive digital transformation, and deliver impactful technology initiatives across the airline. You will lead cross-functional teams, influence product roadmaps, and leverage emerging technologies including AI, cloud, APIs, DevSecOps, and machine learning to create innovative customer and operational solutions. If you have strong experience in solution delivery, stakeholder management, Agile development, and team leadership, this is an exciting opportunity to make a meaningful impact at a world-class airline while advancing your career.

Key Responsibilities

Partner with business stakeholders to understand strategic objectives, challenges, and requirements, providing pre-project consulting for medium to large-scale initiatives

Drive business transformation and process improvement, identifying opportunities to enhance airline growth, productivity, and operational efficiency.

Build strong cross-functional relationships across business units, IT teams, senior management, and external solution providers to align technology with business goals

Co-create product roadmaps with business stakeholders and challenge assumptions constructively to ensure optimal use of resources and delivery of business value

Lead solution architecture and design, collaborating with developers, analysts, and architects to deliver scalable and innovative technology solutions

Leverage emerging technologies and industry best practices, including AI, machine learning, chatbots, blockchain, mobile technologies, NDC, One Order, and other airline industry standards

Oversee end-to-end project delivery, including planning, execution, testing, risk management, stakeholder alignment, and governance through required project gates

Ensure solution quality and operational readiness by driving security, performance, integration, and support considerations throughout the development lifecycle

Manage and develop teams and vendors, providing resource planning, mentorship, coaching, and guidance to solution analysts and external partners

Champion technology and delivery excellence, promoting Agile, DevSecOps, data strategy, continuous improvement, and contributing to the organisation's strategic technology roadmap

Requirements

Degree qualification in Information Technology related discipline, Masters preferred

10+ years of IT experience across software development, system analysis, business analysis, solution design, and system testing.

Strong client-facing and stakeholder management skills, with a proven track record of building successful business relationships

Excellent communication abilities, both verbal and written, with the capability to engage diverse stakeholder groups

Experience leading software development teams, including coordination of technical resources and delivery activities

Strong leadership qualities, demonstrating professionalism, innovation, self-motivation, and the ability to influence decision-making

Outstanding analytical and problem-solving skills, combining logical thinking with creativity to deliver effective solutions

Proven troubleshooting capabilities, with the ability to identify patterns, diagnose issues, and recommend improvements

Experience driving technical innovation and adopting new technologies to improve business and IT outcomes

Ability to work in distributed environments, including managing outsourced and globally dispersed teams and resources

Desirable expertise in the airline/travel industry, Agile delivery, consulting, software development, and modern technologies such as cloud platforms, DevOps, APIs, and mobility solutions

Personal & Application Information

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.