锦鲤求职岗位描述
Role Introduction
Reports to: IT Practice Manager
Lead the evolution of IT practices that enable high-quality outcomes and more effective delivery across Cathay's technology organisation. You will drive the development and continuous improvement of practice methodologies, frameworks, processes, and toolsets while ensuring alignment with other IT disciplines, Planning & Governance teams, and Enterprise Project Management Office processes.
Working closely with practitioners, delivery teams, and stakeholders, you will coach, advise, and develop communities of practice that strengthen capability and consistency across the organisation. From quality management and health checks to lessons learned, training programmes, and practice communications, you will play a central role in helping teams adopt better ways of working and achieve stronger results.
You will also oversee the IT Graduate Trainee and Internship Programme, leading recruitment, onboarding, development, rotations, and engagement activities while supporting innovation initiatives such as Cathay Moments and the annual Hackathon. Your work will influence both the effectiveness of today's teams and the development of tomorrow's technology talent, helping move Cathay forward through continuous improvement and capability growth.
Key Responsibilities
Develop and continuously enhance IT practice methodologies, frameworks, processes, and toolsets to improve delivery quality and effectiveness
Identify industry best practices and innovations, assessing their applicability and implementation within the Cathay environment
Monitor practice performance, gather stakeholder feedback, and drive continuous improvement initiatives
Establish and execute quality management frameworks, including health checks, lessons learned analysis, and improvement actions
Lead change adoption activities that support the successful implementation of new practices, processes, and ways of working
Coach practitioners, teams, and practice champions through advisory services, training, and community engagement activities
Align practice frameworks and processes with other IT disciplines, Planning & Governance teams, and Enterprise Project Management Office processes
Manage practice governance activities, including content repositories, communication channels, and practice meetings
Design and deliver capability development initiatives, including training needs analysis and skills uplift programmes for IT colleagues
Oversee the IT Graduate Trainee and Internship Programme, including recruitment, onboarding, rotations, coaching, engagement activities, innovation initiatives, and annual Hackathon delivery.
Requirements
Degree in Computer Science, Information Systems, or a related discipline
Minimum of 6 years of experience as a practitioner within the relevant IT practice and a minimum of 10 years of related IT experience
You demonstrate the ability to coach, consult with, and advise individuals and teams effectively
You have proven leadership capability and the ability to influence decision-making
You possess strong analytical and problem-solving skills with a focus on process improvement
You can build and manage effective relationships with a diverse range of stakeholders and communicate effectively through verbal, written, and presentation formats
You can motivate and inspire teams while supporting capability growth through training, coaching, and advisory services
You demonstrate experience designing and delivering training sessions and have practical experience in change management
You maintain an up-to-date understanding of industry trends and possess solid knowledge of end-to-end project delivery, system delivery lifecycles, and delivery methodologies
You possess strong knowledge and experience in either project delivery or business analysis; knowledge of software development methodologies is required for Project Practice Leads, while Project Management and Agile certifications, as well as airline industry knowledge, are beneficial.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.