Lead Business Analyst & Functional Architect

Lead Business Analyst & Functional Architect

Define, maintain and apply the Regional Design Principles; create and manage design principles, and standards, aligned to the group strategy and objectives. Adapt the detailed principles to connect to the specific Core Product in focus.

Position Responsibilities:

Act as the Design Authority; in conjunction with the Product Owners, Delivery Leads and Solution Architects, be the ‘conscience’ of the business in all Core Product design matters.

Define and maintain the functional architecture; oversee the creation of valuable and usable artefacts that describe the in-focus operating model, both Current and Target (ToM). Ensure the Business Architecture connects to both the Customer Journeys and the supporting Technical Architectures.

Champion the Customer Experience and Customer Journey maps; working with the relevant Customer Experience owners, ensure the target Customer Journeys are defined, understood and reflected in the Core Product designs.

Ensure the integration points between platforms are enabled; using the Customer Journeys, identify the integration points and ensure they are built into the Core Product designs and resultant Product Roadmaps.

Delivery: Getting the Right Solution to Customers: Once alignment and an understanding of how the product can be delivered, it’s time to build the solution.  Whether developing in iterations or a big bang implementation, functional architect will create fast feedback loops and adjust your approach along the way. Familiarity with technology will help to better understand any development challenges, options, risks, and dependencies. Once the product (or product increment) is built, it needs to be tested before it’s release it to production.  Familiarity with testing approaches required to ensure product quality.  Whether it’s creating User Stories with acceptance criteria in Gherkin format, writing test cases, performing User Acceptance Testing (UAT), or ensuring quality in some other way, this is a critical piece of product delivery.

Apply AI skills and promote AI-enabled ways of working; leverage generative AI, automation and data-driven insights to accelerate requirements analysis, improve solution design, enhance documentation quality and increase delivery efficiency, while ensuring responsible use, data privacy, security and appropriate human oversight.

Maintain an awareness of external best practices; both in functional architecture design and external market developments to proactively recommend initiatives or opportunities to the business.

Transition and change; assist in the identification of the transition journey from current to target state, and the change management activities/focus areas to enable successful adoption of the solutions.

Collaborative working; multi-cultural, multi-location teams, and cross functional working with teams from other business areas.

In addition to the project delivery activities the Business Architect has responsibilities for developing the wider Business Analysts Community and developing the wider BA practice;

Lead and develop the Business Analyst community; be the professional role model for the BA teams, driving excellence across all BA activities

Adding value to the business;

Promote Subject Matter Expertise for a specific business area or business capability

Proactively challenge the business approach, solution design or value focus to ensure the best Minimum Marketable Product (MMP) is achieved

Contribute to the Change Management design and delivery

Identify opportunities to enhance transformation capabilities in country businesses

Identify new ways of working;

New methods, tools or approaches for business analysis

Bring external insights into the team from other insurance players or industries

Enhance team maturity;

Drive consistency and standardization in all work and outputs

Identify opportunities to improve working practices and relationships with other teams

Increasing the team brand and acting as an ambassador for the department

Line management for BA’s;

Active contribution to the BA development plans and performance reviews

frequent monitoring and measurement of performance

Realignment of objectives and focus

Required Qualifications:

Degree holder, or equivalent, of Business Administration, Information Systems/Technology or related discipline

Ideally experience in a Business Architecture or Solution Architecture role

Minimum 12 years of solid business analysis experiences in Financial Services (products, administration or distribution domain), with specific Life Insurance or Wealth Management knowledge a bonus

Strong people manager preferable or recognized experience in managing teams of people.

Experience in insurance distribution, operations or digital projects would be an advantage

Practical experience in both Agile and Waterfall delivery approaches

Excellent analytical and creative problem solving skills, strong communicator at all business levels, with the ability to exercise flexibility and judgment in a dynamic environment

Excellent facilitation and influencing skills, including ability to work effectively across a large organization, developing strong cross–functional relationships

Well organized and high attention to detail, with the ability to adapt to a fast-paced environment and changing priorities

Strong PC skills including MS Word, Excel, PowerPoint and Visio

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

宏利金融有限公司是全球领先的金融服务提供商，致力于帮助大众轻松作出明智抉择，实现精彩人生。如欲了解更多关于我们的信息，请访问人寿保险-养老保险-健康保险-中宏保险官网 (manulife-sinochem.com).

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 hr@manulife.com。

Working Arrangement

混合办公