Senior Manager, Sales Support

This role aims to actively support the Hong Kong Partnership Development Team in client and product related activities, and to build strong and robust relationships and work collaboratively with internal key stakeholders across functions and regions, including but not limited to the Retail Sales Fulfillment team (RSF), Client Portfolio Management team (CPM), Investment team, Product Development team, Marketing team, Legal & Compliance team, Operations and Client Reporting team to ensure effective sales strategy and collaterals delivery.

Position Responsibilities:

Provision of sales support to Client Advisors on managing client inquiries.

Preparation of materials for client pitching and work closely with Client Advisors on customized solutions.

Responsible for Request For Proposals (RFP) & Request For Information (RFI) preparation.

Collaboration with internal stakeholders including RSF team, CPM team, Investment teams, Product Development Team, Marketing team, Legal and Compliance Team as well as Operation team to initiate and implement onboarding documentations for product onboarding.

End-to-end coordination for client functions (Including meetings / conference calls, events, presentations etc).

Collaboration with Marketing team to ensure product content / information effectiveness at marketing materials including sales summary, brochures, and relevant articles contribution etc.

Provision of comprehensive Customer Services support including Know Your Customer (KYC) review, Firm Due Diligence Questionnaire (DDQ) preparation, Client Onboarding etc.

Required Qualifications:

Bachelor's degree or equivalent in Business or Finance or other related discipline.

Minimum 4 years of client services or sales support experience in Asset Management firms or Financial Institutions.

Excellent communications in English and Cantonese (both written and spoken).

Good working knowledge of Asset Management investment products and business nuances.

Strong analytical and organization skills to operate in fast-paced environment.

Good interpersonal skills on servicing and ability to maintain and deepen relationships.

Knowledge in Morningstar Direct, Bloomberg and Salesforce would be an advantage.

Flexibility to work evenings and/or weekends, as required by event schedules if necessary.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

宏利金融有限公司是全球领先的金融服务提供商，致力于帮助大众轻松作出明智抉择，实现精彩人生。如欲了解更多关于我们的信息，请访问人寿保险-养老保险-健康保险-中宏保险官网 (manulife-sinochem.com).

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 hr@manulife.com。

Working Arrangement

混合办公