锦鲤求职岗位描述
Job Purpose:
Provide full spectrum of operation support to both Telemarketing Team in Personal Loan and Card Loan of Dah Sing Bank.
Main Responsibilities:
Deliver quality customer service, handle loan confirmation and disbursement accurately
Conduct customer survey for sales service monitoring
Perform operational duties
Comply with internal guidelines, legal and regulatory requirements when delivering job duties
Required to perform shift duty subject to business needs
Assist the Assistant Manager to oversee the team performance
Incumbent Requirements:
Secondary education
2 years’ relevant experience preferably in unsecured loan business
Good knowledge of loan products
Good communication skills
Good command of written and spoken English and Chinese
Candidate with less experience will be considered as (Senior) Assistant, Fulfillment & Operation Support.