锦鲤求职岗位描述
Responsibilities:
• Support the team with the maintenance of relationships with hotel partners, reservations and coordinate with other departments involved in the assigned project
• Get new hotels live end to end: collect and verify company documents and bank details, configure the extranet, load rates and availability.
• Help market managers to develop and sustain strong partner relationships by providing relevant support services to hotel partners
• Train new and existing hotels on how to use the extranet, manage rates and availability on site
• Resolve operational issues to closure: overbookings, cancellations and no-shows, allotment, invoices and settlement disputes.
• Co-ordinate the merchandising activities for hotel partners with special deals and promotions. Coordinate with connectivity, customer service, IT, and finance.
• Manage other ad-hoc administrative requests and operative tasks
Qualifications
• High proficiency in English
• Bachelor’s or Master's degree in a related field; or equivalent related professional experience
• Over 1-year working experience in positions within hotel reservations, travel agencies, tour operators or OTA is a plus. Strong fresh graduates with relevant internships are welcome to apply.
• Positive and enthusiastic team player; have high service consciousness
• Detail-oriented and fast learning capability