岗位描述
Key Responsibilities
• Monitor IT ticket system and assign ticket to responsible
• Deal with IT Joiner / Leaver / Transfer process
• IT Hardware / peripherals management (check in / out and make record)
• Audio/Video hardware operating support
• Help IT Team Manage PC Asset
• Help User Setup Windows/Mac OS
• Other tasks as assigned by IT team
Education
• Majored in Computer Science or IT related field
Experience
• Knowledge and understanding of IT concepts and Systems
• Interested in PC, 3C digital product, mobile phone will be a plus
• Hand-on exp. on PC/laptop hardware assembling or disassembling will be a plus
Ability
• Self-Starter and pro-active
• Microsoft Office, esp. Excel
• Service and customer oriented