锦鲤求职岗位描述
About the Client
Our client is a well-established retail business with a strong footprint in Hong Kong. Known for its customer-centric culture and operational excellence, the company is seeking an experienced HR professional to act as a trusted business partner to retail operations and support the continued growth of the business.
About the Role
Reporting to the Senior HR Manager, you will serve as the primary HR Business Partner for the frontline population in Hong Kong, providing both strategic and hands-on HR support to business leaders and store operations.
Key responsibilities include:
Act as the key HR partner to retail operations, providing practical and commercially sound people advice to managers and stakeholders
Independently manage employee relations matters, including disciplinary issues, investigations, grievances, misconduct cases, and workplace injury cases
Exercise strong judgment and critical thinking in managing sensitive situations, escalating risks and providing recommendations to senior management where appropriate
Partner with business leaders on talent management initiatives, succession planning, performance management, and annual salary review processes
Support workforce planning activities through headcount reporting, manpower analysis, and people analytics
Collaborate with the Talent Acquisition team on hiring-related initiatives and workforce planning requirements
Drive and participate in HR projects, including incentive scheme reviews, process improvements, organisational initiatives, and employee engagement programmes
Build strong relationships with stakeholders across all levels, balancing employee needs with business objectives
Champion a proactive, agile, and solutions-oriented HR approach within a fast-paced retail environment
Requirements
Degree holder in Human Resources, Business Administration, or a related discipline
Ideally 12-15+ years of HR experience, with significant exposure supporting frontline and retail populations
Solid HR Business Partnering experience gained within fashion retail, lifestyle retail, fast fashion, beauty, FMCG, F&B, or other consumer-facing retail environments
Excellent stakeholder management and communication skills, with the tact and maturity to navigate sensitive conversations effectively
Hands-on, adaptable, and comfortable operating in a lean and dynamic environment
Proactive, agile, and solutions-driven, with a strong sense of ownership and accountability
Experience supporting HR projects such as incentive scheme revamps, organisational development initiatives, or process enhancement projects would be highly advantageous
This is an excellent opportunity for a seasoned HR professional who enjoys partnering closely with the business, thrives in a frontline environment, and is confident navigating complex people matters while driving value-added HR initiatives.
Click "Apply Now" to apply for this position or call Christina Lau at +852 3180 4934 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.