Outlet Regional Manager

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Outlet Regional Manager is an inspiring and commercially driven leader who supports Outlet stores across China by translating differentiated channel strategies into effective retail execution; driving strategic product sell-through, inventory productivity, and business results; and hiring, coaching, and developing strong Store Managers.

The Outlet Regional Manager ensures that lululemon’s Store Principles, culture, and Core Values are followed and that each Outlet store provides an exceptional guest experience through technical product education and authentic connection.

As part of the broader Retail leadership team, the Outlet Regional Manager partners closely with local Regional Managers to strengthen collaboration, facilitate talent mobility, and create shared development opportunities across retail channels.

The Outlet Regional Manager is accountable for all aspects of national Outlet retail performance.

Core Responsibilities of the Job

1. Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a positive and engaging experience for team members and guests.

2. Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store performance.‘

3. Manage and grow geographically dispersed Store Managers through regular check-in conversations, ongoing performance documentation, the annual evaluation process, and business goal setting.

4. Support learning and development consistently and equitably by providing feedback, coaching, mentoring, and career path guidance.

5. Enable Store Managers to drive store operations in line with local and global priorities by providing them with the information, tools, resources, and support they need.

6. Lead and coach Outlet stores on lululemon’s Core Values and Store Principles.

7. Lead talent planning, pipeline needs, and recruitment strategy for Outlet stores across China.

8. Develop or support strategies for Outlet stores to close identified performance gaps.

9. Hold Store Managers accountable for managing and developing their in-store teams.

Working with Others

1. Establish supportive and productive relationships with all team members, focusing on personal and professional development.

2. Collaborate with Store Managers and their teams to support operations and ensure stores align with company-wide operational priorities through regular communication and store visits.

3. Collaborate with regional and cross-functional partners to accomplish projects and initiatives (e.g., real estate plans, new store openings, policy or process updates).

4. Build strong partnerships with local Regional Managers to strengthen collaboration, share retail best practices, and support alignment on local market priorities.

5. Partner with local Regional Managers and People & Culture to facilitate cross-channel talent mobility, succession planning, and development opportunities across Outlet and Full Price stores.

Business Strategy and Operations

1. Drive differentiated retail strategies tailored to the Outlet business model, incorporating local market dynamics, guest needs, and channel-specific commercial priorities through periodic business reviews and planning processes.

2. Monitor key store financial and operational metrics across the national Outlet network to evaluate and report on store performance against objectives.

3. Ensure financial goals are met by recognizing shortfalls and growth opportunities based on key store financial metrics and creating or implementing solutions.

4. Partner closely with Planning, Allocation, and Merchandising teams to optimize inventory allocation, product sell-through, and inventory productivity, while ensuring effective execution of markdown and promotional strategies.

5. Identify performance gaps and growth opportunities across Outlet stores, leverage guest and market insights to inform commercial decisions, and drive continuous improvement through sharing best practices and differentiated store-level execution.

6. Ensure consistent execution of retail operating standards and exceptional guest experiences across all Outlet stores while maintaining lululemon’s brand standards and culture.

additional notes

Authorization to work in China is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Supplement health and dental benefits, and mental health plans

Paid time off

Savings plan matching - Employee Stock Purchase Plan

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

workplace arrangement

Field/Community-based work is necessary or important within a designated area, with relevant travel required.