Operational Excellence Senior Expert

YOUR TASKS AND RESPONSIBILITIES

Drive the cultivation of an OE activity culture at the site: engage leadership and frontline teams, promote structured problem-solving behaviors, and embed continuous improvement into daily operations.

Lead and execute site-level Operational Excellence improvement projects, align stakeholders on scope, timeline, and deliverables, follow up on key milestones, and ensure alignment with business strategy and priorities.

Ensure GMP-compliant warehouse operations and drive continuous improvement through SAP/WMS/ASRS integration.

Co-create integrated, customer-centric solutions with cross-functional teams (e.g., IA, UX, Operations, Quality, Engineering), focusing on end-to-end process optimization and leveraging technologies such as automation, process mining, and AI to enhance performance and user experience.

Apply Lean Six Sigma expertise to analyze processes, conduct value stream mapping and root cause analysis, and identify data-driven improvement opportunities.

Leverage strong business insight to identify optimization opportunities from the current status quo: quickly identify problems and issues on the ground, recognize potential solutions, and rapidly connect and engage the relevant expert teams for solution design.

Support data-driven operations by applying working knowledge of automation, visualization, dashboards, and AI, improving site performance transparency and enabling faster, better decisions.

Coach and empower teams and stakeholders in continuous improvement methodologies, facilitate workshops and capability-building sessions, and foster a culture of continuous improvement and structured problem-solving across the organization.

Develop and implement methodologies to systematically identify, evaluate, prioritize, and execute innovation initiatives and improvement opportunities.

WHO YOU ARE

University degree in Engineering, or a related field providing a solid foundation for operational excellence.

More than 3 years of experience in a manufacturing site, service center, or operations environment, with substantial hands-on on-site experience in Operational Excellence or Quality.

Holder of a Lean/Six Sigma certification, with Green Belt certification preferred, showcasing a commitment to process improvement and optimization, with a strong understanding of data-driven methodologies.

Proven project management capability: able to coordinate medium-scale projects, align cross-functional parties, follow up on key milestones, and track delivery through structured checklists to ensure on-time completion.

Familiarity with GMP-regulated environments, digital supply chain systems such as WMS and SAP, and ASRS warehouse operations is considered an asset.

Strong relationship coordination and stakeholder management skills, able to build trust and drive collaboration across functions and hierarchy levels.

Strong business insight and acumen, able to identify optimization opportunities from the current status quo and translate them into actionable improvement initiatives.

Working knowledge of automation, visualization, dashboards and AI, with the ability to quickly identify problems and issues, recognize potential solutions, and engage the right teams for solution design.

Flexible and resilient in adapting to frequent business travel, extended on-site assignments, and site-based working models, while maintaining effective stakeholder engagement and delivery focus across locations.

Fluent in English and Chinese (Mandarin) with strong verbal and written communication skills.

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