锦鲤求职岗位描述
About the Client
Our client is a well-established and reputable consumer-facing retail organization with a strong presence in Hong Kong. With a long-standing market position, a sizable frontline workforce, and ongoing investment in business growth, the company continues to enhance its customer experience, employee engagement, and operational excellence.
About the Role
Reporting to the Senior HR Manager, this position will act as a key HR partner supporting a sizeable frontline workforce across multiple retail locations in Hong Kong. The role combines hands-on HR business partnering with HR operations, employee relations, talent acquisition support, and people projects.
Key Responsibilities
Partner with retail stakeholders and people managers on day-to-day HR matters
Support employee relations cases, performance issues, resignations, and contract renewals
Provide end-to-end HR operational support for the retail population
Collaborate with Talent Acquisition on frontline hiring needs when required
Prepare HR reports, workforce analysis, and management updates
Drive employee engagement and retention initiatives
Participate in compensation, incentive, and commission-related projects
Work closely with HR Centres of Excellence including Talent Acquisition, Learning & Development, and Compensation & Benefits
Support ad hoc HR transformation and business improvement projects
Requirement
Degree qualified in Human Resources, Business Administration, or related disciplines
8-12 years of HR experience with solid HRBP or HR Generalist exposure
Experience partnering with frontline or customer-facing business units
Strong employee relations, HR operations, and stakeholder management skills
Hands-on, proactive, and able to work independently
Experience in retail, hospitality, consumer, F&B, luxury retail, beauty, lifestyle, or related sectors will be highly advantageous
Exposure to incentive scheme, commission structure, or reward-related projects is a plus
Strong communication and influencing skills with a service-oriented mindset
Click "Apply Now" to apply for this position or call Andy Liu at +852 3180 4916 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.