Senior Scrum Lead

1.1.1 Overview:

We are seeking a Senior Health Data Scrum Lead to drive the design and implementation of a common Health Data Model and Health Data Products to provide ready-to-use, easily consumable, trusted data set to support the AI and analytics use cases required to drive Manulife’s Health business ambition. This role is critical in enabling business units to innovate faster, optimize operations, and deliver localized analytics and AI capabilities. The successful candidate will participate in regional health strategic initiatives such as Provider Management Solutions, Health KPIs and Claim Driver analyses/automation, and other Regional/Local Health Analytics/AI use cases that require a common health data model.

As part of ADO, you will have the opportunity to:

Lead regional health data initiatives impacting regional and local health businesses

Collaborate with data scientists, AI teams, and business leaders in a dynamic, forward-thinking environment.

Drive innovation and shape the future of health data products within the organization, to enable cutting-edge analytics/AI use cases including Generative AI (GenAI), Large Language Models (LLMs), Agentic AI, and advanced solutions leveraging OpenAI GPT models and AliCloud Qwen models.

1.1.2 Key Responsibilities:
1.1.3.1 Scrum Delivery & Coaching

Provide senior Agile leadership and coaching to cross-functional teams delivering the common Health Data Model and Health Data Products.

Ensure Scrum events, backlog refinement, sprint goals, and delivery commitments are focused, outcome-driven, and aligned to product priorities.

Coach team members on effective Scrum practices, self-management, accountability, and value-based decision-making.

1.1.3.2 Delivery Enablement

Drive the resolution of complex impediments and dependencies across data, AI, architecture, governance, security, and market teams.

Partner with Product Owners and senior leaders to align priorities, capacity, delivery roadmaps, and sprint outcomes with strategic objectives.

Strengthen delivery predictability by identifying risks early, facilitating timely decisions, and coordinating cross-team planning and execution.

1.1.3.3 Governance & Stakeholder Alignment

Embed architecture, data governance, SDLC, risk, privacy, security, compliance, and quality requirements into Agile delivery.

Maintain executive-level transparency on delivery confidence, strategic risks, dependencies, decisions, and business outcomes.

Build alignment across regional and local stakeholders, balancing enterprise standards with market priorities and delivery constraints.

1.1.3.4 Continuous Improvement

Use Agile metrics, delivery insights, and stakeholder feedback to improve predictability, quality, team effectiveness, and value realization.

Lead retrospectives and improvement initiatives that address systemic issues and strengthen ways of working across teams.

Promote empowered decision-making, shared accountability, cross-market collaboration, and a sustainable culture of continuous learning.

1.1.3 Qualifications & Skills:

Bachelor’s degree in Information Systems, Data Science, Computer Science, Business, Engineering, or a related field.

8+ years of experience in technology, data, digital, or change delivery, including 3+ years as a Scrum Master or Agile delivery lead.

Strong Scrum and Agile expertise, with proven facilitation, coaching, impediment removal, and stakeholder-management skills.

Experience delivering data, analytics, AI, or data governance initiatives in cloud environments.

Familiarity with enterprise SDLC, architecture, risk, privacy, security, and compliance requirements.

Proficiency in Jira, Azure DevOps, Confluence, or similar tools; CSM, PSM, or equivalent certification preferred.

Insurance, healthcare, or financial services experience is an advantage.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

宏利金融有限公司是全球领先的金融服务提供商，致力于帮助大众轻松作出明智抉择，实现精彩人生。如欲了解更多关于我们的信息，请访问人寿保险-养老保险-健康保险-中宏保险官网 (manulife-sinochem.com).

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 hr@manulife.com。

Working Arrangement

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