Representative - Club Marketing

Job Purpose: Interact with guests and sign up new members. Access members’ benefit information and perform other miscellaneous transactions.

Key Responsibilities:

• Operate the Red Club Card counter and assist to do registration for new member

• Issue complimentary gifts according to Club Marketing policies and procedures

• Perform member benefit redemptions and issue complimentary items and promotional benefits

Competencies and Requirements:

Experience: Previous customer service or marketing experience an advantage

Education: Bachelor degree or equivalent

Language Ability: Good Cantonese, Mandarin and English

Computer Skills: Proficient in MS Office and typing skills (English and Chinese)