Senior Manager, Visual Offering

We are looking for a highly motivated Senior Offering Manager to join the Global New Building Solutions Offering team within Commercial & Operations.

Our purpose is to provide customer centric, competitive and fit-for-purpose offering to lead markets, improve profitability and grow service business.

In this role, you will own KONE's global visual offering portfolio, including user interface devices, in-car displays, digital content and customer-facing materials.

You will work closely with frontlines, areas, R&D and Supply Chain to shape the future roadmap, bring new solutions to market and deliver a differentiated customer experience globally. The role has a direct impact on customer experience, portfolio competitiveness and profitability.

This is a truly global role based in Kunshan or Shanghai, China, with stakeholders located across all KONE geographies.

Key responsibilities:

Own KONE's global visual offering portfolio, including user interface devices, displays and customer-facing materials.

Work with areas and frontlines to build an actionable roadmap for the future that meets customer expectations while still ensuring competitiveness.

Work with R&D, Supply Chain and our Modernization Business Line colleagues to make that roadmap a reality.

Drive successful launch and adoption of new offerings while ensuring a smooth phase-out of legacy offerings.

Manage offering simplification and harmonization while ensuring global cost competitiveness. Set targets for cost, quality and lead times.

Ensure efficient commercialization of new offering through global sample availability, clear deployment plans and effective frontline readiness.

Lead competitive benchmarking and customer insight generation in your area of responsibility to ensure KONE maintains a differentiated and market-leading visual offering portfolio.

Drive offering decisions that increase lifecycle value, service retention and customer engagement throughout the building lifecycle.

To succeed in this role, you should have:

5+ years of experience in offering management, product management, portfolio management, or a similar commercial role. Understanding of KONE offerings and go-to-market processes is an advantage.

Strong business and commercial acumen, including profitability, cost competitiveness, value proposition development, and business case creation.

Experience working in a global environment with people from different countries and cultures.

Strong technical understanding and the ability to work effectively with R&D to develop competitive offerings.

A customer-focused and results-driven mindset, with the energy and persistence to drive offerings from concept to market success.

Excellent communication, collaboration, and influencing skills. Ability to simplify complexity, align stakeholders, and drive change across a matrix organization.

Full professional proficiency in English. Chinese language skills are an advantage.

University degree in Engineering, Business Administration, or a related field.

Strong analytical skills and proficiency in Microsoft 365, data analysis, and presentations.

Ability to work independently, influence and challenge senior stakeholders through fact-based recommendations.

Willingness to travel internationally.

在 KONE ，我们专注于打造创新和协作的工作文化并重视每位员工所做的贡献。员工敬业度是我们重点关注的一个方面，我们鼓励员工积极参与并分享信息和创意。可持续发展是我们的企业文化和日常实践中不可分割的一部分。我们在业务实践中秉承高尚的道德品格，力争营造一种融洽的协作文化。在这里，同事之间彼此信任和尊重，高绩效员工能够得到充分认可。在这个绝佳的工作场所，我们能够提供一系列经验和机会，帮助员工实现职业追求和个人目标，使之过上健康稳定的生活。对此，我们倍感自豪。

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