Senior Operations Specialist, Legal

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

We are self-described “legal outliers.” We love the pace and the work we do together in living our purpose, we leverage systems and tools to deliver high quality legal guidance, we partner with the business to enable pace while balancing risk

The work environment we have built is evidence of the fullness of our lives (we wouldn’t choose a legal career anywhere else!) We believe in “the sweat life” – sweat, connection & grow – and we live it every day.

A day in the life

Based in the China Store Support Centre in Shanghai, and reporting to China Senior Legal Counsel or Legal Counsel assigned, you will play a critical dual-role across legal ops and frontline legal support to Retail Ops/stores.

core responsibilities

Corporate & License Governance

Independently lead licensing processes for New Store Openings (NSO), store optimization projects, and corporate updates (e.g., WFOE changes), including business licenses, hygiene permits, and other required certifications.

Coordinate with cross-functional stakeholders, landlords, and external agencies to ensure timely and compliant license completion.

Represent legal as the license owner in cross-functional O&O meeting, ensuring alignment and timely execution.

Create new entity/branch/E-stamps into systems promptly, complete required actions in systems.

Maintain accurate, complete, and audit-ready records of all corporate licenses and filings.

Budget, Payment & Vendor Management

Manage the legal team’s budget tracking, accruals, and forecasting in alignment with AOP planning and cadence.

Oversee invoices, billing, payments, and reimbursement processes of legal team, ensuring accuracy and timeliness.

Manage and liaise with external vendors of legal team, help with engagement execution, projects coordination and service management.

Team Engagement & Global Collaboration

Serve as the key liaison between China Legal and Global/APAC Legal Ops teams.

Lead and localize global legal ops initiatives in China, including legal team ojectives/ legal stratgies and digital transformation projects.

Design and host team engagement or program for China Legal Team, from perspectives either culture, learning, personal development or team-work efficiency.

Actively explore legal AI tools that can help improve the efficiency of legal team, freeing up team members from routine tasks and allowing them to focus on more valuable and strategic legal work.

Other Legal Ops works；

Maintain legal systems and platforms (e.g. China Legal Hub, BestSign, Store Portfolio TA data/ documents management platform, etc.), ensuring data accuracy, proper documentation management, and timely updates.

Be responsible for contract filing of hardcopies and monitor execution of contract filing policy.

Collaborate closely with legal ops team members on system maintenance, providing mutual backup and support as needed.

Any ad-hoc tasks assigned by China Legal team from time to time.

qualifications

Bachelor’s degree, legal or English background is a plus yet not a must.

At least 5 years work experience, experience with retail industry is a plus.

Strong intention for admin works and high potential for project management.

Fluent English and Mandarin written and oral skills required.

Excellent skill in PPT, excel or technicial background would be a plus.

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in China is required for this role.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.