Program Manager, Social Impact

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Program Manager, Social Impact

reports to

Senior Manager, Social Impact Programs

location

Shanghai

about this team

As part of the Global Community Team, the mandate of lululemon Gives is to advance mental health and wellbeing through movement and mindfulness. This role is part of a high growth team, developing and stewarding a best-in-class global social impact program.

core responsibilities

The Social Impact Program Manager, China will lead the strategic development, execution, and project management of key programs within Greater China region under the leadership of global lululemon Gives and in deep partnership with lululemon regional teams. This role requires significant social impact and/or employee engagement expertise, strong communication and cross-functional collaboration skills, attention to detail, and a commitment to lululemon Gives’ vision.

Regional Impact Strategy: Lead and coordinate the development of lululemon’s regional lululemon Gives’ strategy for Greater China to ensure alignment with global lululemon Gives strategy, the company’s 2030 vision, Impact Agenda, and identified KPIs for success

Program Management: Manage and execute local and regional social impact programs, partnerships and Ambassador-led impact initiatives across the Greater China region, ensuring that outcomes align to both regional and global goals and KPIs

Relationship Management: Set and monitor regionally relevant strategy and portfolio of partnerships in the Greater China region, steward relationships with non-profit organizations and institutional partners, and seek out new impact partnerships where relevant

External Awareness: Collaborate with cross functional partners to amplify lululemon Gives to the public, media, industry, and guests, including supporting the execution of impact-integrated regional brand campaigns, community events, activations and guest engagement

Internal Awareness: Lead and execute internal awareness efforts of lululemon Gives in the Greater China region, including through regional internal communications channels and events, leadership and cross functional partner enrollment and updates, recaps after key moments, and storytelling

Government Affairs: Partner with regional government affairs teams to support local government and community impact initiatives and charitable projects

Employee Impact Engagement: Manage Greater China Employee Impact Engagement programming with alignment and support from the global lululemon Gives team, considering regional needs

Cross-functional Collaboration and Risk Mitigation: Work closely and collaboratively with lululemon Greater China-based teams to embed social impact across business functions, establish key working groups and manage complex multi-partner initiatives. Partner with legal and cross-functional partners to mitigate and minimize risk in social impact programs and partnerships

Program Evaluation: Partner with global lululemon Gives team to monitor and evaluate strategy and partnerships against KPIs and metrics

Subject Matter Expertise: Advise regional partners on social issues and support with crisis and community response. Provide input to functional units across the company to identify, incubate, and scale opportunities in the areas of social impact

Leadership: Provide day-to-day support and guidance to the Social Impact Program Coordinator, China.

qualifications

Bachelor’s degree in a relevant field (e.g. non-profit management, social impact, international development, sustainability, corporate innovation)

8+ years of experience in non-profit management, community-based work, corporate social responsibility or employee engagement

8+ years of experience managing external partner and consulting relationships

Fluency in English and Mandarin required, Cantonese nice-to-have

Role in based in Shanghai, with associated work authorization required

Strong attention to detail and ability to manage multiple priorities effectively.

Strong cross-functional project management experience, involving all levels of partners

Ability to implement grantmaking policies and processes, with knowledge of grant management software and best practices in governance and reporting

Proven understanding of the dynamics that exist within funder/grantee relationships, and a commitment to best-in-class community relations

Excellent communication skills - interpersonal, written and verbal - can navigate challenging conversations while being a steward of the lululemon brand and culture

Experience in event planning and executing campaigns

Fluency across diverse business function areas and stakeholder communities

Experience with various cultures and people from all different walks of life

Strong computer skills and attention to detail, demonstrated proficiency in PowerPoint and Excel

Able to work cross-functionally with different departments and at different levels within a matrixed organization

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in China is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Supplement health and dental benefits, and mental health plans

Paid time off

Savings plan matching - Employee Stock Purchase Plan

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.