Manager, S&OP

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

As a part of the Inventory Management team, our vision is to drive strategies to maximize inventory efficiency and develops new processes & system capabilities that drive optimal inventory placement. The S&OP Manager is responsible for leading the end-to-end Sales & Operations Planning process to align demand, supply, inventory, and financial plans with the company’s strategic objectives. This role acts as a key integrator across functions to drive forecast accuracy, service performance, and business profitability for our regional distribution centers network. Utilizing reporting & analytics tools to transform vast amounts of data into meaningful and actionable information, to impact operations and deliver results for the business, including Merchandising, Planning, Network Planning, DC Operations.

core responsibilities

Lead annual operating plan (AOP), and monthly inventory forecasting processes to deliver accurate inventory projections for DC capacity management. Analyze forecast performance, identify inventory risks and opportunities and implement mitigation plans to support business growth.

Facilitate cross-functional S&OP review meetings, drive consensus and ensure alignment on inventory guardrails to improve productivity and availability.

Drive network optimization initiatives to improve inventory deployment, conduct scenario modeling assessments to support decision-making including inventory rebalancing across DCs, channels, markets by leveraging planning parameters, and transfer creation rules.

Manage inventory allocation and split strategies across regional and channel distribution centers (DCs), including PO prioritization decisions during supply constraints to maximize business impact.

Monitor and reduce excess, obsolete, dead, and slow-moving inventory through proactive inventory actions and cross-functional collaboration.

Integrate multiple data sources to develop scalable reporting and analytical solutions, design and maintain interactive dashboards and KPIs to monitor inventory performances, translate complex data into actionable insights and recommendations for business.

Develop sustainable planning processes, governance models, and reporting tools that improve operational efficiency and decision quality. Drive continuous improvement initiatives through data governance, automation, and standardization.

qualifications

Bachelor’s degree in business administration, supply chain, operation management related field

5+ years of progressive experience in business or supply chain related field, preferably within a multi store retail or distribution environment and of which at least 2+ years at Manager level

Strong cross functional leadership, communication and facilitation skills

Solid understanding of end-to-end supply chain and inventory management

Advanced analytical, problem solving and critical thinking capabilities – drive root cause analysis into actionable strategies

Lead a continuous improvement culture, drive and resilience to build a new function from scratch

Demonstrated leadership ability to effectively lead a team towards a vision, and support individuals in their development needs

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

compensation and benefits package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

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