Presentation Graphics Designer

运营支持分析师 2 属于中级职位，负责提供运营支持服务，包括但不限于；与运营 - 核心团队协调记录/文档维护、存储和检索记录、帐户维护、影印和帐户开立。此外，运营支持分析师 2 还是运营人员、客户关系经理、项目经理、托管人和客户之间的联络人。该职位的总体目标是提供与 Citi 运营支持基础设施和流程相一致的日常运营支持。

职责：

根据需要，更新知识中心最终用户用于回应客户查询的帮助内容

执行分配的工作，包括年度审核认证和变更请求

作为工作任务的业务联络人，询问事实以调查问题，跟进未决项目并帮助进行内容审批

根据业务要求进行需求评估和更新内容或开发内容相关解决方案

研究并寻求有关帮助内容和与业务相关的所有其他未决项目（包括政策差异和变更）的查询的解决方案

监控工作进度，确保在要求的截止日期前完成任务

确保团队流程控制的一致应用

在作出业务决定时适当评估风险；特别注意公司的声誉；并通过促进遵守适用法律、规章和制度、遵守政策以及就个人举动、行为和业务实践应用良好的道德判断， 透明上报、管理和报告控制问题, 来保护花旗集团、其客户及资产。

任职资格：

2 年以内的相关工作经验

精通 Microsoft Office

能够在压力下工作并管理最后期限或期望或要求的意外变化

积极主动、重视细节

出色的组织和时间管理能力

展现解决问题和决策能力

能够始终如一地进行清楚简洁的书面和口头交流技巧

教育：

本科学历/大学学历，或同等学历

该职位描述是对将要执行的工作类别的高度概述。可能会根据需要分配与工作相关的其他职责。
Knowledge/Experience

Minimum of three years’ experience in presentation design or corporate design support, preferably in a financial or corporate environment

Experience producing corporate pitchbooks, marketing materials and presentations for professional clients

A portfolio or samples of recent creative work is advantageous

Skills

Advanced proficiency in Microsoft Office (PowerPoint, Excel and Word) is essential

Excellent Knowledge and Skills of Adobe Creative Suite (Illustrator, Photoshop, Acrobat Professional) is essential

Strong skills in visual storytelling, layout and typography

Understanding of external print processes is advantageous

Language requirement

English and Simplified Chinese (Typing skills is a must)

Development Value

Working within our team and the wider global design team, you will be able to develop your visual design skills and learn about all aspects of design

Exposure to a diverse range of clients at all levels of the organization

Various training opportunities in presentation and graphic design

Competencies

Excellent attention to detail with focus on quality and accuracy

Strong customer service and interpersonal skills with clear and effective communication (written and verbal)

Ability to work independently with minimal supervision while also collaborating effectively within a team

Comfortable working in a fast-paced environment

Ability to assess work and make decisions from a technical point of view and prioritize requests efficiently

Readiness to follow processes, policies and procedures

Creative mindset with a strong understanding of presentation design principles and corporate branding

Adaptable and proactive, eager to learn new skills and share knowledge with the team

Qualifications

Bachelor’s degree, Diploma in a relevant field, or equivalent demonstrated work experience.

#LI-EH3

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Job Family Group:
运营 - 核心
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Job Family:
运营支持
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Time Type:
全职
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.