锦鲤求职锦鲤求职

华侨银行

Assistant Vice President, Customer Experience

  • 社招
  • 中国香港
  • 运营
  • 发布于 2026-10-28
原岗位链接 ↗

岗位描述

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What you will be doing:

Cover all local digital initiatives screen designs – including journeys covered in HD

Group adoption and local benchmarking

Vendor management

Support MO Dotcom revamp work

Who are we looking for:

University graduated, preferably in Design, Computer Science, Multimedia, or a related field

5-8 years of UXUI design experience in Banking, FinTech or Insurance

Able to translate macro business goals into design strategies, defining UX key performance indicators (KPIs), and driving the product book of work

Designing, governance-checking, and scaling multi-platform enterprise design systems (Web, iOS, Android) across Asian markets

Setting frameworks for user research planning, usability testing, behavioral Analytics, and translating these qualitative/quantitative data insights into iterative changes

Advanced mastery of industry tools like Figma, Sketch, Lottie and Jira. Hands-on familiarity with integrating Generative AI / AIGC workflow into design lifecycle is a plus

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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