Digital Lead

CTF Life is looking for a Digital Lead to join us in our Digital Transformation journey and plays a crucial role in the development and management of our digital products and services as well as serving as a cornerstone to build our future collaboration model across the organisation.

Our ideal candidate encourages an environment that promotes change, customer centric, excellence, innovation, and teamwork.

What the role is?

Build and manage a highly efficient cross-functional team to support priority projects and initiatives for the channels or operation functions.

Serve as a change agent to drive enterprise wide digital, core and workforce transformation that aligns with corporate’s and IT strategy.

Partner with business stakeholders to create and execute transformation and change management strategies with primary focus on identifying opportunities in the Life Operation domain, defining initiatives and roadmap with business stakeholder to support their strategy.

Promote, create and sustain a model for one-team collaboration across the organization to operate BAU and project delivery.

Manage a cross-functional team to define product roadmap, business case preparation, feature grooming, prioritization, solution design, development, testing, release management, go-to-market, change implementation, post-launch support, analysis and retrospective.

Understand industry trends, business strategies and KPI setting, and translate objectives into solutions and innovations to achieve target business benefits.

Oversee planning, execution, and delivery of projects, ensuring timely, quality delivery, and within budget. Manage, mitigate, and resolve risks and issues.

Identify and drive team efficiency improvements.

Promote a growth mindset and change culture within and across teams.

What we look for?

Proven experience in end-to-end digital product management and product delivery in insurance products

Candidates from insurance sector, Big 4 or IT consulting firm with implementation experience and building a program from scratch will be considered

15+ years of digital product management, digital transformation experience, and delivery experience

Strong experience in managing a tech team

Bachelor’s degree or equivalent in Business, or Information Management

Strategic vision and innovative mindset. Always think out of the box

Excellent interpersonal and people management skills

Strong team player with ability to cultivate strong relationships

Self-motivated and results-oriented

Fluent in verbal and written Mandarin, Cantonese, and English

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company”) we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance”).

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.