岗位描述
岗位职责
- Write, edit, and maintain English-language technical documentation including:
- Product datasheets, deployment guides, and configuration manuals
- Online solution briefs, FAQs, and release notes
- Website and blog content explaining open networking concepts
- Collaborate with engineers, product managers, and marketing to gather source materials.
- Structure content for both technical accuracy and ease of understanding.
- Ensure consistency in tone, terminology, and branding across all documentation.
- Optimize content for online delivery (readability, SEO, and digital usability).
- Maintain and update existing documentation as products evolve.
岗位要求
Skills and Competencies:
- Demonstrated passion for writing and the craft of clear, engaging technical communication.
- A strong curiosity for new technologies and hands-on interest in understanding how things work.
- Professional-grade written English with strong editing and structuring ability.
- Ability to quickly understand technical concepts and translate them into reader-friendly content.
- Strong attention to detail and consistency.
- Experience using tools such as ChatGPT, Notion, Wordpress, or similar tools.
- Understanding of target audience (network engineers, IT decision-makers, solution architects).
- Portfolio of published technical content is a plus.
Education:
- Bachelor’s degree in English, Communications, Computer Science, Information Technology, or a related field.
- English proficiency is required: CET-6, IELTS 6.5, TOEFL 90, or equivalent level and above.
Experience:
- 1~5 years of experience in technical writing or content creation for technology products (B2B SaaS, networking, or cloud-related fields preferred) preferred.
- Experience writing for open-source or enterprise networking technologies is highly desirable.
- Familiarity with markdown, HTML, Git, or content management systems is a strong advantage.