锦鲤求职岗位描述
岗位职责
The Commercial Manager, Openings plays a critical role in supporting Hilton's growth strategy across Greater China & Mongolia by managing assigned hotel openings, conversions, and Grey Label projects from commercial readiness through initial ramp-up. The role is responsible for driving execution of commercial opening activities, implementing Hilton commercial programs and systems, supporting commercial strategy deployment, and ensuring hotels are positioned to successfully enter the market and achieve strong performance from opening. Through close collaboration with hotel teams, owners, and cross-functional stakeholders, this position helps deliver consistent opening excellence and scalable growth across the region.
HOW YOU WILL MAKE AN IMPACT
Your role is important, and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
• Lead and manage assigned hotel openings, conversions, and Grey Label projects, ensuring all commercial opening milestones are completed on time and in accordance with Hilton standards.
• Coordinate commercial readiness activities across Revenue Management, Distribution, Sales, Marketing, Digital, Loyalty and other commercial disciplines to support successful hotel launches.
• Conduct opening readiness reviews, project tracking, risk assessments, and system validation activities while proactively resolving issues that may impact commercial launch timelines.
• Deliver opening support, commercial onboarding, and training programs to hotel teams and stakeholders, ensuring hotels are equipped to execute Hilton commercial strategies effectively from opening.
How you will collaborate with others:
• Partner closely with Brand Openings, Operations, Revenue Management, Distribution, Marketing, Digital, Finance, and other corporate functions to ensure alignment throughout the opening lifecycle.
• Collaborate with hotel General Managers, Commercial Leaders, ownership groups and project stakeholders to drive commercial readiness and opening success.
• Participate in opening governance meetings, project reviews, stakeholder workshops, and cross-functional planning sessions to ensure successful execution of commercial opening activities.
What (choose one: projects or deliverables) you will take ownership of:
• End-to-end management and execution of assigned Managed, Franchise, conversion, and Grey Label hotel opening projects across GCM.
• Commercial readiness governance, project tracking, risk mitigation, and system implementation for assigned hotel openings.
• Opening performance reviews, post-opening commercial audits, and ramp-up action tracking to support accelerated market penetration and revenue growth.
• Delivery of commercial onboarding, capability development programs, and continuous improvement initiatives that enhance opening quality and operational effectiveness.
Direct Reports: (if any)
岗位要求
WHY YOU’LL BE A GREAT FIT
You have these minimum qualifications:
• Bachelor's degree in Hospitality, Business Administration, Marketing, Revenue Management, Commercial Strategy, or related discipline.
• Minimum 5 years of hospitality experience in Commercial, Revenue Management, Sales, Marketing, Distribution, Operations, or Hotel Openings.
• Demonstrated project management experience involving multiple stakeholders and cross-functional collaboration.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Fluent written and verbal communication skills in English and Mandarin.
• Willingness to travel up to 30% of the time to support hotel openings and business needs.
It would be useful if you have:
• Previous experience supporting hotel openings, conversions, or hotel transitions.
• Strong understanding of Hilton commercial systems, distribution channels, and commercial operating processes.
• Experience working with franchise and managed hotel business models.
• Knowledge of project management methodologies and tools.
• Experience delivering training, stakeholder engagement, or organizational change initiatives.
• Advanced proficiency in Microsoft Excel, Power BI, or other reporting and analytics platforms.
JOIN AN AWARD-WINNING WORKPLACE CULTURE
At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.