Senior Officer - Partner Development - Partner Office – FCS - Hong Kong/Shanghai

About the role

We are looking for a Senior Officer, Partner Development to support the planning, management, and delivery of leadership and partner development initiatives. This role is ideal for someone with strong project management skills, solid stakeholder management experience, and confidence in using digital tools and AI to enhance efficiency and learning experience.

The ideal candidate is proactive, organized, and detail-oriented, with an interest in leadership development, learning innovation, and emerging L&D trends.

Key responsibilities

Manage end-to-end coordination and delivery of partner development and leadership programmes, workshops, and events.

Work closely with programme owners, facilitators, internal teams, and external vendors to ensure smooth planning and execution.

Develop and manage project plans, timelines, participant communications, enrolment tracking, and delivery logistics.

Coordinate across functions including HR, Administration, IT, and Finance to support high-quality programme delivery.

Provide on-site and virtual programme support, including facilitator liaison, attendance monitoring, room or platform setup, and issue resolution.

Collect and analyse participant and facilitator feedback and provide recommendations for continuous improvement.

Track programme budgets, expenses, and reporting.

Use digital tools, learning technologies, and AI solutions to improve operational efficiency, reporting, and learner experience.

Keep up to date with learning and development trends, including digital learning and AI-enabled learning solutions, and contribute ideas for enhancement.

Support ad hoc partner development and talent initiatives as needed.

Requirements

University degree in Business Administration, Human Resources, Education, or related disciplines.

Minimum 4-6 years of relevant experience, preferably in learning and development, talent development, HR, programme management, or professional services.

Strong project management, organizational, and multitasking skills, with the ability to manage multiple priorities independently.

Excellent stakeholder management and interpersonal skills, with the ability to work effectively with senior stakeholders.

Proficient in Microsoft Office, especially PowerPoint, Excel, and Word.

Comfortable adopting new technologies and using AI tools to improve productivity and delivery effectiveness.

Strong analytical and problem-solving skills.

Excellent command of written and spoken English and Chinese.

Knowledge of leadership development, digital learning, or current people development trends would be an advantage.

Interest in visual design or presentation development is a plus.

Preferred attributes

Passionate about delivering quality internal client service

Proactive, adaptable, and solutions-oriented

Strong communicator with empathy and professionalism

Innovative mindset and open to new ideas and technologies

Team player with a strong sense of ownership, integrity, and accountability