Associate Director, Delivery Management

Lead portfolio planning, prioritisation, governance and delivery oversight across all Value Streams, ensuring alignment with strategic objectives and agreed outcomes. Build and maintain effective relationships with key business, IT lead, COO and senior management stakeholders, ensuring alignment, collaboration and clear communication. Provide comprehensive financial oversight, including budget tracking, forecasting, scenario analysis and variance management. Identify trends and recommend appropriate actions to support investment decisions. Lead workforce capacity planning, identify resource and capability gaps, and support data-driven prioritisation and allocation decisions. Deliver accurate and timely management reporting and data analytics. Use approved AI tools to generate actionable insights, improve efficiency and support effective decision-making. Act as the subject matter expert for GPDM, Pioneer, Apptio, Looker, Copilot and other relevant tools. Promote consistent adoption of HSBC tools, standards and processes through effective monitoring, training, guidance and ongoing support. Provide timely and effective ad hoc support to the Global Head as required, coordinating relevant inputs and driving actions through to completion. Proven experience in portfolio, programme, project, delivery or business management within a complex global organisation. Strong stakeholder management skills, with the ability to collaborate effectively across business and IT teams. Excellent analytical and problem-solving capabilities, with the ability to translate data into clear insights and actionable recommendations. Experience in financial and workforce planning, resource management and data-driven prioritisation. Good knowledge of reporting and analytics tools, such as GPDM, Pioneer, Apptio, Looker and Copilot, with a willingness to learn and explore emerging AI-enabled tools to enhance analysis, reporting, forecasting and productivity. A proactive, collaborative and delivery-focused approach, with the ability to manage competing priorities and respond effectively to ad hoc requests. Commitment to HSBC's values, risk management principles and responsible use of data and AI.