锦鲤求职岗位描述
JOB SUMMARY
Reporting to the Sr Director, Digital Delivery Management, this role will contribute in our efforts to drive global growth and a localized and relevant experience for Chinese consumers through building Chinese digital products and platforms.
The Assistant Manager, Digital Product Analyst is responsible for:
• Support Product lead in development of unique and innovative customer experiences of digital products / services through definition of business cases, use cases, requirements documentation and prioritization leveraging customer research and product insight.
• Assists in digital product use cases and business requirements documentation.
• Bridges technical, design, and business worlds to deliver the best digital experience to customers. Partners closely with Product Lead, designers, developers, and testers from planning through to launch of digital products and features.
• Supports Product lead to manage cross-functional product delivery and works closely with cross functional Business / IT disciplines to turn product vision from requirement into reality.
• Supports Product lead by managing and maintaining one or more product features or platforms.
• Supports on monitoring product development from ideation to launch, focusing on analyzing, positioning, and tailoring the product into what customers want.
• Conducts ongoing competitor, market, and digital trends benchmarking and research
• Collaborate inter-company and with agencies and other vendor partners
CANDIDATE PROFILE
Education and Experience
• 6-year degree from an accredited college or university.
• 2-3-year experience in developing digital products related to platforms and digital marketing, ideally in a consulting capacity.
• Ability to document and communicate business cases and requirements in both English and Mandarin Chinese
• Ability to convert business use cases into requirement documentation
• Clear understanding & experience of how an online digital product is built. Ability to assess delivery risks and understand high level of effort for stories/tasks Understanding of China market, digital trends, and Chinese customer behavior.
• Demonstrates self-confidence, energy, and enthusiasm
• Self-motivated team player that works well with counterparts from various functions/departments and can influence the work of counterparts without direct reporting accountability
• Ability to influence without authority, collaborating with technical and cross-functional teams who do not report into this role to get things done. Proficient interpersonal skills, personable yet persistent.
• Ability to analyze and use data to inform decisions.
• Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business.
• Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements
• Flourish in ambiguity, setting own goals and effectively delivering them in a very fast-changing environment. Motivated by making life better through technology and wanting to be part of a team that makes this happen.
CORE WORK ACTIVITIES
Business requirement analysis and Project management
• Drives and performs design, development, and test activities ensuring digital products delivered on schedule, includes resource coordination and issues escalation management.
• Documents business requirements and process flows
• Facilitates on product implementation testing cycles, reviews documentation delivered by vendor partners, including plans and test cases, and testing results
• Develops training plan and training materials, and organize product trainings
• Works with Product team for continuous learning of existing business practices and requirements to improve the efficiency and effectiveness via implementation of digital product IT solution(s) especially for Local Technology Ecosystem
• Engages in ongoing user acceptance testing and customer service insights.
• Assists in the development of new products and features by completing product requirements and product development programs, monitoring time schedules and cost estimate with technical team members.
• Assist in processes optimization, and formulate systems to support business stability and growth