Merchandising Operations Manager, FTW

Merchandising Operations Manager, Footwear

Reports to: Senior Director, Footwear Merchandising

Role Purpose

The Merchandising Operations Manager is a key operating and

strategic partner to the Senior Director of Footwear Product.

The role serves as the GTM Captain for Footwear, owning the design,

governance and continuous optimization of the end-to-end GTM process across

Merchandising, Buying and key cross-functional teams including Planning, Brand

Marketing, Apparel and Sales.

Beyond GTM operations, the role supports strategic business

priorities through data, business insights, strategic projects and leadership

initiatives.

Key Responsibilities

·

GTM Process Ownership

- Own and govern the end-to-end Footwear GTM

process across Merchandising, Buying and cross-functional teams.

- Define and maintain key milestones, decision

gates, ownership and deliverables, ensuring critical timelines are protected.

- Proactively identify bottlenecks, risks and

gaps, drive cross-functional resolution and continuously optimize the process

based on business needs and learnings.

·

Data & Business Intelligence

- Establish clear data governance, business

definitions and reliable sources of truth for the Footwear Product

organization.

- Develop regular business reporting and

provide analysis on product, commercial and organizational performance.

- Translate data and market signals into

actionable insights and recommendations for the Product leadership team.

·

Strategic Business Partnership

- Partner closely with the Senior Director on

strategic topics, business reviews and key leadership presentations.

- Help structure complex business questions,

develop clear storylines and synthesize insights into strategic

recommendations.

- Participate in strategic discussions and

independently drive selected priorities on behalf of the Senior Director.

·

Strategic Projects

- Lead and participate in strategic projects

across Product and the broader organization.

- Translate strategic priorities into clear

plans, milestones and ownership, and drive execution across stakeholders.

- Identify opportunities to improve ways of

working, tools, processes and organizational effectiveness.

·

Leadership & Business Support

- Establish effective operating rhythms for the

Footwear Product organization, including seasonal planning, business reviews

and key GTM milestones.

- Coordinate key leadership meetings, product

launches and other critical business moments.

- Provide high-quality operational support on

selected priorities to ensure smooth execution across the organization.

Candidate Profile

- 7+ years of experience in Merchandising Operations, Business

Operations, Strategy, PMO, Merchandising or related functions.

- Strong understanding of product, merchandising and GTM processes;

experience in sports, footwear, fashion or retail is preferred.

- Strong strategic thinking, analytical and project management

capabilities.

- Proven ability to influence and coordinate cross-functional

stakeholders without direct authority.

- Excellent communication, presentation and storytelling skills,

with the ability to simplify complex topics for senior stakeholders.

- Highly structured, proactive and comfortable operating in

ambiguity.

- Strong business acumen and ability to connect data, insights and

business actions.

- Strong Excel and PowerPoint skills; BI/data visualization

experience is a plus.

- Fluent in English and Chinese.

Core Competencies

GTM Process Ownership | Strategic Thinking | Business Acumen | Data

& Analytics | Project Leadership | Cross-functional Influence | Executive

Communication | Operational Excellence