Retail Manager - Northeast, Arc'teryx

Position Overview:

We are seeking a results-driven Regional Retail Manager to lead the execution of sales strategies, optimize operational efficiency, and drive sustainable growth across our retail network. This role is pivotal in achieving regional sales targets, enhancing store performance, and fostering strong relationships with internal stakeholders and external partners.

Key Responsibilities:

1. Performance Management:

- Achieve and exceed regional sales targets (annual/quarterly/monthly/daily) and KPIs across all dimensions.

- Monitor and analyze store-level data to identify improvement opportunities, ensuring alignment with corporate objectives for both flagship and standard stores.

- Drive profitability by optimizing store financial performance, including cost control and revenue growth initiatives.

2. Store Operations Excellence:

- Oversee staffing strategies to ensure full team allocation while managing labor costs effectively.

- Develop and implement evaluation systems for store managers and employees, supporting career development and maintaining a stable, high-performing workforce.

3. New Store Development:

- Conduct thorough assessments for new store openings, providing actionable insights to the Market Development team.

- Lead pre-launch preparations, including staffing, inventory coordination, launch events, product release strategies, and marketing campaigns.

- Ensure seamless post-launch operations by enforcing standardized processes and best practices.

4. Partnership & Collaboration:

- Cultivate strong relationships with mall management to secure premium resources and amplify brand visibility.

- Collaborate cross-functionally with HQ departments (e.g., Marketing, HR, Finance) to execute corporate strategies and secure regional support.

5. Strategic Leadership:

- Propose data-driven recommendations to senior leadership for regional business optimization.

- Stay ahead of market trends and competitor activities to maintain competitive advantage.

Qualifications:

- Bachelor’s degree in Business Administration, Retail Management, or related field. MBA preferred.

- 5+ years of multi-unit retail management experience with proven success in sales-driven environments.

- Expertise in financial analysis, workforce planning, and KPI-driven performance culture.

- Strong negotiation skills with experience in commercial partnership management.

- Agile leader with exceptional communication skills in English and Mandarin.

- Proficiency in retail analytics tools (e.g., Excel, PPT, ERP, POS systems).