锦鲤求职岗位描述
岗位职责
1、配合销售人员做售前产品技术讲解、产品演示及技术要点答疑；
2、为当地客户提供专业服务，处理在产品使用过程中出现的异常情况，排查问题并解决；
3、收集并汇总客户需求、售后技术反馈数据并及时反馈相关负责人，协助完善产品体系。
1. Assist sales personnel in pre-sales product technical presentations, demonstrations, and answering technical queries;
2. Provide professional services to local customers, handle abnormal situations in the product usage process, troubleshoot and solve problems;
3. Collect and summarize customer requirements, after-sales technical feedback data and promptly feedback to the responsible persons to help improve the product system."
岗位要求
1、本科或以上学历，计算机硬件、软件、通信等理工科专业优先，小语种专业优先；
2、英语听、说、读、写能力佳；
3、工作主动积极性强，沟通能力强，能适应长期海外出差；
4、在华留学生、海外留学生或交换生经验优先考虑；
5、掌握其中一门第二外语（德、意、法、西、土耳其）优先考虑。
1. Bachelor's degree or above, priority to Science & Engineering majors such as computer hardware, software, and communications, and language specialty majors;
2. Excellent English listening, speaking, reading, and writing abilities;
3. Highly proactive and strong communication skills, able to adapt to long-term overseas business trips;
4. Overseas study or exchange experience is preferred;
5. Proficiency in a second foreign language (German, Italian, French, Spanish, Polish, Turkish) is preferred."