锦鲤求职岗位描述
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
· Annual Leave
· Sick Leave
· Staff referral bonus
· On-the-job training
· Promotion opportunities
· Commercial health insurance
What this job involves,
· 全面负责管理现场客服会务团队工作；
· 定期汇总现场的工作报告并与客户保持日常联络沟通；
· 安排下属员工的日常工作，并规范监督等达到目标要求；
· 制定各项标准工作流程并开展团队培训及执行；
· 统筹落实好各项会务接待事务，高标准展示专业形象；
· 解决各类客服突发事件，处理投诉，沟通并及时向上汇报；
· 保持与项目其它团队的工作协同，落实好项目整体工作目标
· 其它上司交待的工作任务。
Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Required
· 专科以上学历，酒店管理及相关服务类专业优先考虑；
· 3年以上相关客服会务管理经验，1年以上团队管理经验，有五星级酒店服务相关经验者优先考虑；
· 工作积极主动，团队意识及抗压能力强；
· 良好的服务意识，亲切的待人接物态度；
· 良好的英文听说能力，良好的沟通及语言表达能力；
· 熟悉电脑及办公软件的使用能力；
· 有能力在同一时间管理并计划好多个工作任务。
Preferred
*
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
位置
现场员工 –Shenzhen, GD
如果您对此职位有兴趣，欢迎您申请该职位，我们期待有机会能和您进行进一步的沟通！
关于JLL
200多年来，作为全球领先的商业地产服务和投资管理公司，仲量联行（纽交所交易代码：JLL）始终致力于协助客户投资、建造、租赁和管理各类办公、工业、酒店、住宅和零售等物业。作为《财富》500强企业，公司2023财年收入达 208亿美元，业务遍及全球80多个国家，员工总数超过 106,000人。我们秉承“塑造房地产的未来，让世界更美好”的企业宗旨，整合全球平台资源并深耕本地市场，携手客户、员工和社群“向光而为”。JLL是仲量联行的品牌名称以及注册商标。更多信息请浏览 jll.com
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
仲量联行隐私声明
仲量联行（JLL）及其子公司和关联公司是全球领先的房地产和投资管理服务提供商。我们有责任认真保护提供给我们的个人信息。一般来说，我们从您那里收集的个人信息用于处理与仲量联行招聘流程相关的目的。我们努力以适当的安全级别保护您的个人信息，并在出于合法业务或法律原因需要时保留。然后，我们将安全可靠地删除它。
有关仲量联行如何处理您的个人数据的更多信息，请查看我们的《应聘者隐私声明》和《中国个人补充隐私声明》。
有关更多详细信息，请参阅我们每个国家/地区的招聘网站页面。
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仲量联行（以下简称 "JLL"）是一家提供平等就业机会的雇主，致力于与残障人士合作并为其提供合理便利。 如果您因残疾而需要在就业流程的任何部分（包括在线申请和/或选拔全过程中）获得合理便利，您可以通过Accommodation Requests与我们联系。此电子邮件仅用于请求"提供帮助"。如有任何其他招聘咨询，请点击"联系我们">I want to work for JLL.