Sr. Associate Director, Tech SME

Own and communicate the technical vision, roadmap and engineering approach for Web Flows, aligned with Digital Platforms and wider iWPB Technology strategies. Lead the design and delivery of secure, resilient and scalable web applications, APIs, microservices and associated platform components. Translate complex business, customer and regulatory requirements into pragmatic technical solutions. Work with Architecture, Platform Engineering, Cybersecurity and Infrastructure teams to agree solution designs, engineering standards and technology patterns. Make informed technology decisions, balancing customer value, delivery speed, operational resilience, security, maintainability and cost. Identify opportunities to simplify the technology estate, reduce technical debt and retire legacy components. Ensure solutions are designed for availability, recoverability, observability, performance and efficient support. Provide technical direction across multiple agile squads and ensure consistency of engineering practices across locations. Essential Proven experience as a Tech Lead, Lead Engineer, Principal Engineer or equivalent role in a complex enterprise environment. Strong experience designing and delivering web applications, digital journeys, APIs and distributed services at scale. Demonstrable experience leading engineering delivery across multiple agile teams. Strong understanding of software architecture, application design, data, infrastructure and integration patterns. Experience with modern engineering practices, including DevSecOps, continuous integration and continuous delivery. Experience with cloud technologies, containerisation, microservices and automated deployment approaches. Strong understanding of non-functional requirements, including resilience, scalability, availability, performance, observability and security. Experience working with architecture, cybersecurity, platform and operations functions to deliver production-ready services. Ability to lead technical decision-making in situations involving ambiguity, competing priorities and complex dependencies. Strong communication, influencing and stakeholder management skills. Experience coaching engineers and raising engineering standards across teams. Experience working in a regulated industry or other environment with strong operational, security and control requirements. Ability to work effectively with colleagues across multiple countries, cultures and time zones. Support delivery teams in applying agile, DevSecOps and continuous delivery practices. Ensure engineering deliverables meet agreed standards for quality, security, resilience, performance and regulatory compliance. Contribute to planning, estimation, prioritisation and capacity discussions, ensuring that technology risks and dependencies are visible. Work with service management and production support teams to improve stability, incident prevention, monitoring and recovery processes. Ensure appropriate logging, monitoring, alerting, tracing and service-level measures are in place. Support audit, control assessments, risk reviews and independent programme assessments as required. Ensure changes are delivered in accordance with HSBC's control framework and technology policies. Build strong working relationships with Value Stream Leads, Product Owners, Architects, Engineering Leads, Operations, Cybersecurity and business stakeholders. Contribute to the alignment of global, regional and local technology priorities. Provide technical coaching, mentoring and day-to-day leadership to engineers and technical specialists. Support capability development in modern web engineering, cloud technologies, automation, resilience, security and DevSecOps. Collaborate effectively with globally distributed colleagues and promote consistent ways of working across locations. Support effective prioritisation of change and run activities within agreed budgets and delivery plans. Ensure technical decisions consider total cost of ownership, operational efficiency and long-term sustainability. Contribute to investment cases, delivery estimates, resource planning and vendor assessments. Manage multiple priorities while maintaining focus on customer outcomes, engineering quality and risk management.