Manager - Data and Analytics

Collaborate with business, work independently to perform customer analysis, design customer journey and develop different data solutions with business impact. Highly sensitive to state of business and anticipative of business problems and priorities. Explore the data and Conduct quantitative analysis to ascertain root cause of business' issues, identifies opportunities and effective targeting for business growth potential. Through data analytics, design end-to-end customer engagement journey with omni-channel strategy to drive target business outcome. Collaborate with different teams to ensure the successful implementation of analytic solutions/customer journey with well defined performance measurement. Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment. Sharing knowledge and good practice, working collaboratively with different parties to create a productive, diverse and supportive working environment. Adhere to policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities. University degree in in Statistics, Mathematics, Computer Science, Information Systems or other related discipline. Minimum 2 years' working experience in data analytics, customer research or performance marketing. Proven experience in driving analytics strategy and business results. Knowledge of various analytics tools/languages, such as SQL, Data Engineering, Visualisation tool, and Python. Knowledge of Big Query, Google Cloud is a plus. Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience. Effective communication, interpersonal, organizational, problem solving, presentation skill and strong business acumen. Solid knowledge of advanced analytics and ML techniques, experience in digital and channel data is an advantage.