Senior Associate Director, Control Manager

Stakeholder Management Facing off to senior management and managing respective portfolios. Responsible for embedding risk and control management framework, including control monitoring and assurance Managing stakeholders across multi-faceted geographies, businesses and functions. Presenting and reporting complex risk and control information in ways that are meaningful for different stakeholders Applying professional understanding, expertise and judgement to oversee the health of the end-to-end control environment Leveraging opportunities to implement more automated, effective and cost-efficient controls and measures of effectiveness Providing advice, support and challenge to stakeholders to help them understand and manage controls and risks effectively Analyzing and interpreting risk and control related information to provide insight and improvement with clear and measurable outcomes. Delivering clear, concise and consumable messages based on good evidence and informed judgement that support risk and control related decision making Monitoring and analysing the performance of the control environment to drive more effective design and operation of controls Support CCO operating model, service catalogue, procedures, and toolkits Constructive challenge on control environment and assessment of risk across GCIO Ensuring lessons learnt in one line of business/impacting incident are properly understood for all GCIO with associated actions implemented in a timely manner Embed risk culture and change delivery capability across the GCIO CCO function Previous experience leading teams required with remote team leadership experience preferred Lead by example, demonstrating core behaviors and values including teamwork, focus, drive and determination. Act in a manner that transparently promotes the organization's values and delivers in an aligned manner. Cultivate an environment that supports diversity and reflects the HSBC brand Models open communication and collaboration across the team and with stakeholders Understanding and energizing others to attain individual and team outcomes and performance targets Successfully delivering change through people initiatives Develops and maintains long term relationships with stakeholders internally and externally Experience of working in a globally dispersed team Experience of working within a complex matrix environment Experience working across cultures At least 5 years of hands-on experience with one or more or the control capabilities in the Technology and Cyber domain either directly or as a 1/2/3LOD control management function At least 5 years of hands-on experience and subject matter expertise in management of operational risk, non-financial risk and/or technology and information security risk. Experience across IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable. Previous experience of identifying, defining and solving problems that have impact on your work or the wider business. Proven track record of process improvement and delivering as promised. Financial Services or other highly regulated industry experience/exposure is preferred. Strong communication skills to influence and challenge stakeholders. Ability to work independently with limited supervision. Ability to present complex issues concisely to senior partners using non-technical language. Strong written, verbal and presentation skills. Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment. Experience dealing with regulatory bodies and engagement will be an asset Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.