岗位描述
Position Summary
The Administrator’s role is to design, install, administer, secure, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. Where applicable, the Server Administrator will assist in overseeing the physical security, integrity, and safety of the data center/server farm.
Primary Responsibility
Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate servers to meet business demands
Check help desk database for entries on server and server resource issues; prioritize and respond to help desk tickets as appropriate
Serve as cornerstone for escalating server issues; provide timely response to customer escalations
Perform system configuration and management; define and perform server backups and recovery procedures
Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches
Monitor and test system performance and provide performance statistics and reports
Manage enterprise directory services and supporting server infrastructure
Establish and implement policies, procedures, and technologies to ensure server security
Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance
Develop and maintain training materials and server documentation
Requirements
Extensive server applications support experience including Active Directory, Microsoft Exchange Email System, Microsoft IIS and VMware Virtualization
Proven hands-on server troubleshooting experience
Experience working in a team-oriented, collaborative environment
University degree in the field of computer science or equivalent work experience
At least 2 years experience in a systems administration or systems technical support role
Certifications in Microsoft technologies highly desirable
Travel between Galaxy locations in Macau will be required