Sales Operations Sr Analyst/Specialist

Position Overview

We are seeking a highly experienced Program Manager to lead and drive the end-to-end transformation of Intel's Rebate operations, with a primary focus on GRAST (Global Rebate Accrual & Settlement Transformation) and IAO (Incentive Accounting & Operations) workstreams. This role requires a strategic thinker with strong execution discipline, capable of aligning cross-functional stakeholders and delivering complex, large-scale transformation programs.

Key Responsibilities

🔷 Program Leadership

Own and drive the GRAST and IAO transformation roadmap, from strategy definition to full deployment

Establish program governance structure including milestones, KPIs, risk management, and escalation paths

Lead program planning sessions, sprint reviews, and executive-level status reporting

Define and manage interdependencies across workstreams, ensuring alignment and on-time delivery

🔷 Stakeholder & Cross-Functional Management

Serve as the primary point of contact for GRAST and IAO transformation for Finance, IT, Sales Operations, and Business leadership

Facilitate alignment between business process owners, system teams, and regional operations teams

Drive executive stakeholder engagement, including preparation of business reviews and decision papers

Manage relationships with external vendors and implementation partners where applicable

🔷 Process & Business Transformation

Lead current-state assessment and future-state design for rebate accrual, settlement, and incentive accounting processes

Partner with process owners to identify automation, simplification, and standardization opportunities

Drive change management activities including communications, training, and adoption plans

Ensure transformation initiatives comply with internal controls, SOX requirements, and audit standards

🔷 Team Enablement

Coach and mentor team members across GRAST and IAO workstreams

Build and maintain a high-performance, collaborative team culture

Track team capacity and resource allocation to ensure sustainable delivery

Required Qualifications

8+ years of program/project management experience, with at least 3+ years in large-scale business or finance transformation programs

Proven track record of managing cross-functional, global programs in a matrixed organization

Strong understanding of rebate operations, incentive management, or trade finance processes

Experience working with ERP/CRM systems (SAP, SFDC, or equivalent) in a transformation context

Excellent communication skills – able to present complex topics clearly to both technical and executive audiences

Strong analytical and structured problem-solving skills

PMP, Agile, or equivalent program management certification preferred

Preferred Qualifications

Prior experience in Sales Operations, Finance Ops, or Channel Operations

Familiarity with GRAST or IAO processes within rebate ecosystem

Experience with process mining, RPA, or digital transformation tools

Knowledge of SOX compliance in the context of rebate accrual and settlements

Ability to operate effectively in a fast-paced, ambiguous environment

Working Location & Structure

Location: Dalian

Reports to: Associate manager

Works closely with: Finance, IT, Channel Sales Ops, Compliance, and Regional Ops teams

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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