岗位描述
Responsibilities
- Deliver excellent service in consulting solutions and improve customers’ satisfactory level through web chat, e-mail and telephone contacts.
- Work closely with internal parties to ensure timely, efficient and effective service to customers.
- Assist in other ad-hoc assignments as required.
Requirements
- Hardworking, self-motivated, able to work independently and under pressure
- Mature, responsible, careful
- Hands-on experience from retailing would be an advantage
- Familiar with MS Word and Excel
- Good typing speed
- Shift duty is required