Associate / Analyst, Client Experience & Business Efficiency Team – Wealth Management

职位描述
· Maintain
and update client-facing communications including but not limited to website
page content and regular correspondences

· Assist
to implement the enhancement measures to upgrade client satisfaction level

· Review
and revise the standard operating procedure of the Team in compliance to the
up-to-date compliance policies, guidelines and hotline standards to clients

· Participate
in client experience & business efficiency related system enhancement or
development tasks including provision of thorough & constructive UAT inputs

· Ad-hoc
team duties as assigned

职位要求
· Higher
diploma or degree holder, equivalent or above

· Good
command of written and spoken Cantonese, Mandarin and English

· Customer
centric mindset with commitment to improve client experience

· 3-year
or above client service enhancement or quality assurance work experience in
financial industry is preferred

· Fresh
graduate or less-seasoned candidate with appropriate mentality and capability
will be considered

职位福利
We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to [邮箱已隐去].

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

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