Assistant Manager – Complaint Handling

这个岗位发布时间较早（或官网没写发布日期），可能已经招满，投递前先到官网确认。

岗位描述

Handle complaint case independently and conduct prompt and detailed investigation of the case

Ensure investigations are handled in compliance with relevant procedures and regulatory requirements in a timely and appropriate manner

Promote, develop and implement service improvement activities

Degree holder or above with minimum 5 years of customer service or complaints handling experience which at least 2 years at managerial level

Knowledge of banking / financial institutions products and operations will be an advantage

Excellent interpersonal and communication skills

先核对岗位要求与自己的经历，再准备档案、投递和面试。