Credit Control Officer

Perform credit management and debt collection actions

Carry out debt recovery actions on corporate customers via telephone and demand letters

Execute routine dunning actions for non-payment accounts on consumer segments

Liaise with different internal parties in resolving disputes and outstanding accounts

Handle and follow up unidentified payments and invalid cheque

Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management

Handle other credit control issues and ad hoc assignments