Strategic Account Manager - Home and Commercial

就业状况:

Regular

时间类型:

Full time

与您一起共建一个世界级的团队

CSA 集团始终怀抱一个宏伟愿景：让我们的世界变得更加美好、安全、永续。近百年来，这一直是我们使命的一部分：从 1919 年为铁路桥制定首个工程标准开始，到现在多达 3,500 余种标准、规范和相关产品。

CSA 集团总部设在加拿大，在欧洲、亚洲和北美开设的实验室和办事处多达 30 余家。从日常家居用品到前沿技术，CSA 集团对各类产品进行测试、检查和认证，使其满足在安全、性能和环境影响方面的严格要求。

我们通过自己的工作为人们的生活带来积极改变，每一位员工都对此倍感自豪。我们正在寻找像您一样的优秀人才，携手努力共同开展这一伟大事业。

工作总结:

Serves as the primary customer contact in the development of CSA Group accounts, as assigned and create new opportunities within those established accounts. Ensures continued growth of CSA Group services by managing a group of large accounts and customers. Coordinates CSA Group activities and contacts for customers – ensures that we provide ‘one face’ to our customers. Provides an outline for strategic planning around customer needs and service enhancements. Develops account strategies and forecast sales opportunities. Implements and executes strategic plans to attain corporate objectives. Communicates activities, strategies and progress with management and key CSA Group personnel. Plans, prioritizes and organizes all sales related activities to ensure timely and effective execution.

Principal Duties &Responsibilities

Initiates the sales process, providing preliminary and ongoing information to existing clients

Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services

Prioritizes work assignments and follow-up responses to client inquiries and proposals

Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approach

Prepares cost proposals of services for clients, using applicable questionnaires and worksheets

Maintains accurate and complete client files, including the input of new/existing client information into the shared sales database

Identifies and communicates opportunities and competitive trends

Develops ongoing business relationships and networks with clients and industry related groups

Provides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely matter as required

Works remotely as required

Prolonged periods sitting at a workstation

Sitting, standing or walking for long periods of time at tradeshows and conferences

Visual strain associated with prolonged use of video display monitors

Sometimes deals with difficult clients and/or staff

Frequent unexpected deadlines and shifting of priorities

Must be willing to travel as much as 50% of time and on weekends as required

Valid driver’s license and proof of auto insurance

Preferred Education & Experience

Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience

Prior experiences with sales CRM tracking software a plus

Proven ability to consistently exceed sales goals

Proven experience dealing with large organizations at senior level

Create clear, effective and professional written communication and presentations

Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities

Ability to proactively resolve complex problems, and through effective internal collaboration build outstanding client relationships with customers at all levels in the organization

Organized and independent

Proven ability of confidentiality in previous positions

Strong initiative and ability to develop new customer contacts

Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests

Strong organization and time management skills

Creativity and project management skills to plan for projects, events and conferences

High level of initiative and motivation to meet or exceed targeted goals with minimal supervision

Computer proficiency in Word, Excel, PowerPoint and CRM database applications

Ability to prepare cost proposals promptly to meet customers’ needs

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.